407-500-0103 support@aqrfl.com

Insurance Claims

1. Schedule a Free Inspection

To begin the insurance restoration process, you must schedule a free inspection to determine whether or not you have substantial enough damage to file an insurance claim. If it is determined you have a legitimate claim one of our team members will go over the damage with you and explain how to proceed with the claim.  If there is no damage you simply owe us nothing and can rest easy knowing your home avoided the catastrophe.

2. Assess Damage and Sign Contract

If it is determined you have substantial damage and a legitimate reason to file a claim, the next step will be to sit down and go over the contract we will need you to sign.  This contract gives us the ability as your roofing contractor to work both directly with you and your insurance company. By signing this contract, we are able to ensure your insurance provider makes all the correct measurements, estimates, and doesn’t accidentally overlook any of the damage. Most insurance providers try to pay out as little as possible, so having us on your team ensures you are compensated fairly and have the means to make all the necessary repairs.

Hurricane Damage

Wind Damage

Hale Damage

3. File A Claim

Once the damage has been determined and the contract has been signed its time to file a claim with your insurance provider.  This process can be completed by simply making a phone call to your insurance provider and letting them know you have sustained roof damage from the storm.  If you have trouble finding your policy or insurance providers number, simply reach out to one of our team members and we will be happy to assist you.

  • Damage Report
  • Professional Advice
  • Instruction and Assistance

4. Meet With Adjuster

After the claim is filed the insurance company will set a date to have one of their adjusters come take a look at your roof. At this time, we will meet with the adjuster and provide them with all the evidence we have gathered.  This ensures the adjuster doesn’t accidentally overlook or miscalculate anything, and you are fairly compensated for your loss.

5. Review “Statement of Loss”

Once the inspection is complete the adjuster will either approve or deny your claim based on their assessment of the damage.  If the claim has approved the adjuster will put together an estimate and the claim documentation to be submitted for further approval.  Once this approval has been issued by a desk adjuster your insurance company will issue you a “statement of loss”, which will explain and breakdown what they are willing to pay you for your damages. We will then go over this document with you to make sure they have not accidentally missed anything, as it is very common for somethings to be overlooked with the number of claims they process every day.

  • Help Reviewing the Package
  • Roofing Knowledge

6. Install Your New Roof

After your claim has been settled, we will sit down with you and fill out all the necessary documentation needed to begin your roofs, such as a roofing permit application and a notice of commencement. We will then schedule a date to begin the work and pick out a shingle color you would like to go with.  After the roof is completed, we will provide your insurance company with a certificate of completion, finalizing the process.

Schedule Inspection

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Contact Information

Email: support@aqrfl.com

Phone: 407-500-0103

Address: 4333 Silver Star Rd. Unit 4
Orlando, FL 32808